Cancellation Policy
We understand that circumstances may arise that require you to cancel or reschedule your appointment. Please take a moment to review our cancellation policy.
1. Appointment Cancellation
1.1. To cancel or reschedule an appointment, please notify us at least 48 hours in advance. This allows us to accommodate other clients and manage our schedule effectively.
1.2. Cancellations made within 48 hours of the appointment time may be subject to a cancellation fee.
2. No-Show Policy
2.1. If you fail to show up for your scheduled appointment without prior notice, you may be charged a no-show fee.
2.2. Repeated no-shows may result in restrictions on future bookings.
3. Late Arrival
3.1. We understand that unforeseen circumstances can cause delays. However, arriving excessively late for your appointment may result in a shortened service or rescheduling to accommodate other clients.
4. Refund Policy
4.1. Cancellation fees and no-show fees are non-refundable.
4.2. Refunds for pre-paid services will be considered on a case-by-case basis and are subject to our discretion.
5. Rescheduling
5.1. If you wish to reschedule your appointment, please contact us as soon as possible. We will do our best to accommodate your request, subject to availability.
6. Contact Us
6.1. If you need to cancel, reschedule, or have any questions regarding our cancellation policy, please contact us at [Contact Information].